Returns & Exchanges
We want you to be completely satisfied with your Self-portrait purchase, which is why we offer a 14-day return window for all full-priced items in their original condition. Please ensure all tags remain attached and the garments are unworn to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact.
- 3.Attach the Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your receipt; your refund will be processed within 5-10 business days of arrival.